Privacy policy

Who we are

Kool Automations is a software studio based in Singapore. This policy explains what personal data we collect through koolautomations.com, why we collect it, and what we do with it. We handle personal data in line with Singapore's Personal Data Protection Act (PDPA).

What we collect

• Contact form: your name, email address, budget range, timeline and project message.
• Email: anything you choose to send to hello@koolautomations.com.
• Analytics: anonymous page view statistics with no cookies and no personal identifiers.

We do not collect passwords, payment card numbers or identity documents through this site, and we do not use advertising trackers.

How we use it

We use your contact details for exactly one thing: replying to your enquiry and, if we end up working together, running the project. We do not sell your data, share it with advertisers, or add you to a mailing list you did not ask for.

Service providers

Three services process limited data on our behalf:

• An email verification service checks that the address you enter can receive mail.
• An email delivery service carries your enquiry to our inbox.
• A self-hosted, cookieless analytics tool counts page views in aggregate.

Each provider receives only what it needs to do its job and nothing more.

How long we keep it

Enquiry emails stay in our inbox for as long as they are useful for the conversation or the project, then get archived or deleted. You can ask us to delete your correspondence at any time.

Your rights

You can ask what personal data we hold about you, ask us to correct it, or ask us to delete it. Email hello@koolautomations.com and we will sort it out within a reasonable time, usually a few business days.

Changes

If this policy changes, the new version goes up on this page with a new date at the top. We will not quietly weaken it.

Contact

Questions about this policy go to hello@koolautomations.com.